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Customer Service
Cricut @ Crafts Direct's customer service goal is simple: We are committed to providing our customers total satisfaction. Every time. Guaranteed. Contact us at info@cricut-craftsdirect.com or call (320) 258-6371. Email is the best way to contact us because it is monitored frequently. Phone messages are usually returned Monday - Friday from 8 AM - 4 PM. Please allow up to 24-36 hours for phone messages to be returned.
To obtain the status of an order, enter the confirmation number and click Go!.
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